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Refund policy

Refund Policy

We want you to have the best learning experience possible. If you're not satisfied with your purchase, please read our refund policy below to understand your rights and options.


1. General Refund Eligibility

We offer refunds under the following conditions:

  • Courses or Digital Products: Refunds are available within 3 days of purchase if:

    • You have not completed more than [10]% of the course

    • You provide a valid reason for the refund request

    • The product has not been downloaded (for eBooks, PDFs, etc.)

  • Memberships or Subscriptions:

    • You may cancel anytime.

    • Refunds are only available for the current billing cycle if no content has been accessed.

    • No refunds for previous billing periods.

  • Live Classes / Webinars:

    • Full refunds if cancelled at least 24–48 hours before the session

    • No refunds for missed classes without prior notice


2. How to Request a Refund

To request a refund, email us at officialalccindia@gmail.com with:

  • Your full name

  • Order or transaction ID

  • Date of purchase

  • Reason for refund

We will review your request within 5–7 business days.


3. Refund Denial Reasons

We reserve the right to deny refunds in cases where:

  • Course or content has been fully consumed

  • Repeated refund requests have been made for multiple products

  • Abuse of the refund policy is detected

  • Refund request is made after the eligibility period


4. Processing Time

Approved refunds will be issued back to your original payment method within 5–10 business days, depending on your bank or payment provider.


5. No Refunds for:

  • Free courses or trials

  • Donations (if applicable)

  • Promotional or discounted purchases (unless otherwise stated)


6. Modifications to This Policy

We may update this refund policy from time to time. Changes will be posted on this page with the new effective date. It is your responsibility to review the policy before making a purchase.


7. Need Help?

If you have questions about our refund policy, contact us.